Frequently asked questions

The price for a ticket is €31.00 or €23.50 for Thor members, including VAT.

Remember that there will be transaction costs of €0,35 cents per transaction, and refunds will cost €0,25 cents. So up total at a refund €0,60 cents will be held back.

Moreover, you can choose to pay for your dinner directly when buying your tickets. We offer unbeatable prices, and since no food delivery is allowed to our LAN, you're advised to do so :).

At this moment in time some lunch will be supplied. When you choose the dinner options when subscribing you will get dinner as well. If you need more food or drinks you can buy them at the canteen at the venue.

All the sanitary facilities are present that you could expect in a sporting complex, such as showers and toilets. Furthermore there is a canteen which serves foods and drinks.

You have to assign the dinner to your eticket. Go to your dashboard and select for each eticket you have bought dinner for, the dinner option. Here you can also select the type of pizza for the second day.

Yes! During the night there will be a 2nd hall open. This is available from midnight to at least 8 in the morning.

There will be unlimited fries for a limited time on day one. On the second day we offer pizzas by Dominos.

You can, we have a 10Gb internet connection so there should be no problems. In case of internet problems it could be possible that we shut down the streams.

The prizes for different competitions will not be revealed before the LAN. The prize pool of TesLAN 2020 a value of more than €6.000,-.

There will be a very high chance that the TesLAN will be canceled if the circumstances do not allow for it. We as organization prefer to stay healthy as well, and we will follow the guidelines that the Dutch government and the TU/e publish. 

In case of cancellation, tickets will be refunded. The exact details if this will include or exclude the transaction and administration costs will be determined by the Dutch government, but by default refunds will not include the transaction and administration costs.

Yes, we have two types of tournaments, competitive and casual tournaments. More information on these tournaments will be made available in the coming weeks.

You of course have to bring your own gaming rig with peripherals (laptop, desktop PC, NES console, etc.). If you don't have or want to bring your desktop or monitor, it might be possible in the future to rent a gaming rig (but we are still working on this). Besides that you have to bring your own Ethernet cable (we recommend about 10 meters). If you want to utilize more than one power socket, you also have to bring your own power strip. In case you are also sleeping at the LAN, you have to bring your own air mattress, sleeping bag, and other needed sleeping facilities. Showers will be available so you can also bring your shower supplies (toothbrush, towel, soap etc..). You can bring food, snacks and drinks, but don't over do it. Some drinks for yourself is okay, but not whole trays or combipacks.

Yes, you can use the contact form or use discord. We try to respond as soon as possible.

The sign up for the competitions will open slightly before the LAN and stay open during the LAN itself. Join the discord to stay up to date when they open!

To get a refund you must send an email to teslan-penno@thor.edu including the date and description (this should include your Mollie transaction ID) of your payment. You can find this information in the app and/or website of your bank.

Yes you can. As soon as the seatplan is opened you can choose a seat but be fast to be sure to sit together.

You are allowed to bring your own chair, as long as you bring some sort of mat to protect the floor. The floor can be damaged easily, thus this mat has to cover your entire chair and even a bit more in case of movement. If we as organization feel that your mat does not protect the floor enough we forbid the use of your chair and expect no discussion regarding this.

You can rent Speedseats chairs but only if 30 or more sign up for a chair, visit our Discord for more information.

No. SSCE forbids any use of glass in the whole building, thus also the gym where the LAN is held. This also means glass pots containing pindakaas or any of those type are not allowed.

The TesLAN is held in the SSC Eindhoven, on the TU/e campus. The address can be found on the contact page.

The size table can be found here